ByLawyers News and Updates

Client Details and Verification of Identity certificate

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We have added a new Client Details and VOI precedent to every one of our publications. This handy document is designed to be used at the first point of contact with a client.

The front page is for the client’s general contact information and identification. The second page includes the formal Verification of Identity Certificate.

The Client Details page can be completed by the client while they are waiting to meet with the solicitor, saving time for the client and the practitioner in the process.

Having the Client Details and VOI as a separate document leaves the Retainer Instructions for collecting the matter-specific information.

We have placed the new precedent immediately before the Retainer Instructions on each matter plan.

We think this will simplify and improve the client engagement process. We would love to hear any feedback from firms as they use the new document.

Practice Management — New reference material — 101 Trusted and useful sites by area of law

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Here at By Lawyers we spend a lot of time researching and fact-checking, in all of the areas of law that our publications cover. Over time we have compiled a list of credible and helpful websites which we regularly use – and that list is now available to you, with the publication of our new reference tool — 101 Trusted and useful sites by area of law.

This handy resource brings together in one place hyperlinks to some of the most trusted and useful websites you might need, organised according to areas of law.

The new reference tool is located as a separate guide in the By Lawyers Practice Management publication.

By way of example, these are the Federal websites we have included for the Business & Franchise area of law:

FEDERAL

Business & Franchise
GST and Taxes – Australian Taxation Office (ATO)
Franchises

There are also sites under that subject heading for each state. There are subject headings for all of the areas of law covered by our publications.

As with all of our publications this resource will be regularly updated.

This ready reference tool is a convenient starting place for everyone in the firm seeking trusted information to assist clients in any area of on any practice.

Data breaches – Mandatory reporting of eligible data breaches from 22 February 2018

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Mandatory reporting of eligible data breaches from 22 February 2018

Amendments to the Privacy Act come into force from 22 February. As holders of ‘personal information’ as defined in the Act, law firms which experience a data breach must:

  • Notify the Office of the Australian Information Commissioner, AND
  • Notify ALL affected individuals.

To cater for these changes, we have today added a new chapter to our Practice Management commentary: Data Breaches.

Taking the time to review your level of data protection is well worth the effort. This includes protective software and an efficient system of information management.

For more information please read our commentary.

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