The Personal Injury Commission has introduced an online motor accident claims portal for electronic lodgement and document management.
The Commission’s Pathway portal went live on 20 June. All new matters are now lodged using the new portal and existing matters have been migrated.
Division 4.3 of the Personal Injury Commission Rules 2021 deals with lodgement of documents into the Commission’s Electronic Case Management (ECM) system, now called Pathway.
See the Commission website for information on how to access Pathway. Practitioners must register and obtain login access.
The new motor accident claims portal is intended to allow for the creation and management of documents and related information in a matter. The parties and the Commission can also communicate through the platform.
The Commission’s website provides extensive information for practitioners, including a detailed online course that steps practitioners through how to:
- Lodge an application in Pathway Portal
- Complete a reply request
- View a reply
- Send and receive messages
- View allocation details
- View outcome documents
The By Lawyers Motor Vehicle Accident – From 1 Dec 2017 guide has been updated accordingly.